Over 200k people tuned in for the live stream because we thought we were going to get something new, an expansion pack announcement or similar. We watched a 5 hour stream that almost all of us could not understand hoping for something new, a glimpse of something to look forward to and get excited about.
FFXI is a 20 year old game and unlike pretty much every other mmorpg on the market we are all paying subscribers allowing this to be a profitable title still, there are no free players to bloat numbers. Every FFXI player is paying money to play this game, that is how much we care about it. We expected that 20 years would be rewarded with another expansion pack, it seems we were wrong.
We would like an expansion pack similar to Seekers, it does not need to have new jobs but it does need a lot of new areas, new monsters, new things to do and expanding the world in a major way. An expansion pack is not only an extra source of revenue for you, a way to bring a lot of players back for a while and a way to extend the life of the game but also a way to excite all the players that login every day that something big and new is coming in the following years. It would re-invigorate everyone and make us happy to be spending money, instead of thinking it's being wasted.
We need this, we need to be excited again, we need something to look forward to that is "big". We all appreciate VR, but we need an expansion pack. Seekers of Adoulin was 2013, we have waited long enough. Seekers brought so many new and exciting things into the game, we need something big like that again.
There is no valid reason we cannot have an expansion pack, the game has more than enough people playing right now and a lot that would come back willing to pay $40 for it. Given the waste of money on such things as Babyons Fall, there is no valid excuse not to spend money on something that is guaranteed to turn a profit and lead to an increase in subs after it launches too. Almost all the work can be outsourced, as happened with Seekers of Adoulin. There really is no valid excuse we cannot have one other than you don't want to do it for some reason.
Maybe you are worried multi-box players won't buy multiple copies of the expansion pack? I can assure you we all will, because we care more about getting a lot of new content than the cost of getting it. If we cared about money so badly we would be playing a f2p game and not a sub only one.
Please consider giving us a new full expansion pack for FFXI, FFXI and your players need this.