I finally completed my first (and probably only) REMA. After years of figuring I'd never have the resources to complete a mythic (Kenkonken) I finally did. Unfortunately, Instead of a Kenkonken, it turned out to be a Kogarasumaru. I suppose technically I haven't completed it yet, I just finished Duties, Tasks, and Deeds. The unfinished Kogarasumaru is sitting in my inventory and I'm freshly on Forging a New Myth.
I can't for the life of me figure why I would have started Kogarasumaru when I couldn't even have recalled what the sam mythic was when I've always wanted a Kenkonken. Still, here I am looking at something I never in any way expected to be looking at.
Anyway, I thought I'd hit up SE and see if they could do anything about it. I tried this first https://support.na.square-enix.com/faqarticle.php?id=20&la=1&kid=12645 and got an email telling me to make an in game report with a GM. The 4 tickets I've made in game have all had different responses and nobody actually spoke with me. One told me to talk to players in game and another told me to make a bug report on these forums. I'm wondering at this point if anybody is even reading my tickets.
I'm just not sure what to do at this point. I was excited to finally see a REMA weapon in the game I've been playing since before Promathia. This isn't exactly how I envisioned it. How do I actually contact someone?
All this culminated on 3/11/2022 (day of Duties, Tasks, and Deeds completion)
If any SE people are out there and it's possible to help with this... Help