1. I have an ASUS ROG Zephyrus M15.
2. I am using Windows 10.
3. I use a USB mouse (trackball)
4. My keyboard only has one + key, lacking the one that would normally be on a keypad.
5. I only use the compact layout as I have a laptop keyboard, without a keypad.

I tried setting the keyboard to full-size and this did not change anything, in the create character screen. I assume "settings" means config and Misc. 2.