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  1. #1
    Player stubbsie's Avatar
    Join Date
    Dec 2012
    Posts
    24
    Character
    Mitosis
    World
    Leviathan
    Main Class
    BLU Lv 99

    R0 and connection issues since last update

    Details: since update i have had over 20 r0 and disconnections, cant join ls events due to lag or lagging out, just twice now r0 in moghouse logging out to go to mule, there is something seriously wrong with this update on connections that need to be fixed.

    Steps:
    1. reset router, no difference.
    2. checked files on playonline and ffxi, no errors.

    Date & Time: since update 10/12/2021
    Frequency: zoning or logging out, can happen every 5 mins
    Platform: Windows 10
    PC Manufacturer & Model Number: PC Specalist
    OS: Windows 11
    Graphics Card:
    ISP: three broadband
    Type of Internet Connection: Wired
    (0)

  2. #2
    Player stubbsie's Avatar
    Join Date
    Dec 2012
    Posts
    24
    Character
    Mitosis
    World
    Leviathan
    Main Class
    BLU Lv 99
    well just an update got recommended by a friend to change connection settings in network settings within playonline from disable (recommended) to enable and havent had one disconect since i done that so if others are having this issue try that it may work for you
    (0)

  3. #3
    Moderator Darneltia's Avatar
    Join Date
    Aug 2021
    Posts
    19
    Greetings fellow adventurer,

    Thank you for contacting the Final Fantasy XI Technical Support forums. To further assist with your concern, please provide the following information:

    1) Location/Region you are in:
    2) Wired or wireless connection
    3) Internet Service Provider:
    4) What exactly happened when the issue started to occur? Did something change in the computer's configuration? Please clarify.
    5) Operating System Version:
    6) Time frame/days that issue occurs:
    7) Does the issue happen on a specific character or all characters?

    We look forward to your reply back so we may further assist.

    Thank you once again for contacting the FINAL FANTASY XI Technical Support Forums!
    (1)

  4. #4
    Player stubbsie's Avatar
    Join Date
    Dec 2012
    Posts
    24
    Character
    Mitosis
    World
    Leviathan
    Main Class
    BLU Lv 99
    1)England
    2) Wired
    3) Internet Service Provider: Three
    4) R0 alot and on zoning even staying still, could happen anytime
    5) Operating System Version: Windows 10
    6) Time frame/days that issue occurs: any time
    7) Does the issue happen on a specific character or all characters? all characters

    Since i have changed the config within playonline, have not crashed once so guess you can close this thread down.
    (0)

  5. #5
    Moderator Darneltia's Avatar
    Join Date
    Aug 2021
    Posts
    19
    Greetings fellow adventurer,

    We are happy to hear that the issue has been resolved and will go ahead and close out this contact. Should the issue persist, you are welcome to reply back to this thread and we'll be happy to assist.

    Thank you once again for contacting the FINAL FANTASY XI Technical Support Forums!
    (1)

  6. #6
    Player Dridian's Avatar
    Join Date
    Mar 2011
    Location
    San d'Oria
    Posts
    7
    Character
    Dridian
    World
    Phoenix
    Main Class
    WAR Lv 99
    1) Location/Region you are in: Canada
    2) Wired or wireless connection: Wired
    3) Internet Service Provider: Bell Fiber
    4) What exactly happened when the issue started to occur? Logon
    Did something change in the computer's configuration? No
    5) Operating System Version: Windows 10
    6) Time frame/days that issue occurs: 9:30 ATL 2021-12-16
    7) Does the issue happen on a specific character or all characters? 2 Characters on Phoenix will not logon. However I can Logon to Asura with 3rd Character
    (0)

  7. #7
    Moderator Thukoolo's Avatar
    Join Date
    Aug 2021
    Posts
    8
    Thank you for the additional information Dridian,

    We apologize for the ongoing issue regarding character login. Please navigate to 'Program Files(x86)' > 'PlayOnline' > 'SQUARE ENIX' > 'FINAL FANTASY XI' > 'USER' and copy this 'USER' folder so it may be stored elsewhere as a back up. Once complete, proceed to remove sub folders out of this main folder one by one (Not the back up) so you may determine where the corrupt file might be when loading the affected character. Alternatively, we may recommend removing the folder completely and performing a file check from the PlayOnline Viewer so the client may recreate this folder. Please be advised that removing the 'USER' folder will also remove any macros that may have been created.

    Thank you once again for contacting the FINAL FANTASY XI Technical Support Forums!
    (2)

  8. #8
    Player Dridian's Avatar
    Join Date
    Mar 2011
    Location
    San d'Oria
    Posts
    7
    Character
    Dridian
    World
    Phoenix
    Main Class
    WAR Lv 99
    1) Location/Region you are in: Canada
    2) Wired or wireless connection: Wired
    3) Internet Service Provider: Bell Fiber
    4) What exactly happened when the issue started to occur? Reisenjima to Omen
    Did something change in the computer's configuration? No
    5) Operating System Version: Windows 10
    6) Time frame/days that issue occurs: 3:00pm ATL 2021-12-29
    7) Does the issue happen on a specific character or all characters? 1 Character trying to enter omen but is caught in "Downloading Data" with lost connection. Been at it for 3.5 Hrs reloging and losing connection. Have not entered into omen yet.
    (0)

  9. #9
    Player Dridian's Avatar
    Join Date
    Mar 2011
    Location
    San d'Oria
    Posts
    7
    Character
    Dridian
    World
    Phoenix
    Main Class
    WAR Lv 99
    Crises has been adverted and character is now usable.
    - Did not enter omen
    - I reappeared at the omen to Reisenjima Point
    - Mystical Canteen must've been used
    - went to Incantrix to make sure Mystical Canteen was used.
    - Incantrix gave me another Mystical Canteen.
    (0)
    Last edited by Dridian; 12-30-2021 at 10:46 PM.

  10. #10
    Moderator Thukoolo's Avatar
    Join Date
    Aug 2021
    Posts
    8
    Good morning Dridian,

    We are happy to hear that the issue has since been resolved. If you need further assistance, please feel free to start a new thread.

    Thank you for visiting the Final Fantasy XI Technical Support Forums!
    (1)