1) Location/Region you are in: Canada
2) Wired or wireless connection: Wired
3) Internet Service Provider: Bell Fiber
4) What exactly happened when the issue started to occur? Logon
Did something change in the computer's configuration? No
5) Operating System Version: Windows 10
6) Time frame/days that issue occurs: 9:30 ATL 2021-12-16
7) Does the issue happen on a specific character or all characters? 2 Characters on Phoenix will not logon. However I can Logon to Asura with 3rd Character