POL Connectivity Issues

[Darneltia]

Greetings fellow adventurer,

Thank you for contacting the Final Fantasy XI Technical Support forums. To further assist with your concern, please provide the following information:

1) Location/Region you are in:
2) Wired or wireless connection
3) Internet Service Provider:
4) What exactly happened when the issue started to occur? Did something change in the computer's configuration? Please clarify.
5) Operating System Version:
6) Time frame/days that issue occurs:
7) Does the issue happen on a specific character or all characters?

We look forward to your reply back so we may further assist.

Thank you once again for contacting the FINAL FANTASY XI Technical Support Forums!

[Daniel]

Hello,

1) Location/Region you are in:
Happens in all regions I have visited
2) Wired or wireless connection
Wireless connection, however my internet functions fine.
3) Internet Service Provider:
Shaw
4) What exactly happened when the issue started to occur? Did something change in the computer's configuration? Please clarify.
The first November update for FFXI
5) Operating System Version:
Windows 10, Version 20H2
6) Time frame/days that issue occurs:
typically between 10-4 Est, I haven't tested before that
7) Does the issue happen on a specific character or all characters?
All characters

Thanks!