Might need to enable Direct Play. In the Start Menu, go to Settings, then Apps. Near the top, there should be a link to Optional Features. Click that, then on the right side, click More Windows Features. A window should pop up with some check boxes. Scroll down to Legacy Components. Click the plus to expand, then check the box for Direct Play. Press okay, follow any prompts (if any) and reboot.

If that doesn't do it, then... idk, make sure you have graphics card drivers installed and updated.