Hello. I accidentally dropped my Conquerer ilv119 Rank 10... I made this mistake because i took it out of my wardrobe to trade more dieterus to it to rank it up, and then i was tossing away useless nyzul weapons and dropped it by accident. I have made 3 GM calls, dealt with e-mail support, phone support (who said they can only help with login problems). None of the above seem to want to help me. I have been playing since 2009, met my wife in game. Why can a support personel be it GM or otherwise NOT:
1. Restore my Item.
2. Restore a character backup
3. Give me back even the lv. 75 Verions
4. Just give me a Bonanza coupon so i can get my Conq. Back.
I find it rediculous that i spent 10 years trying to make mythic for Warrior, and i made a mistake one time and support refuses to help me. If they loose our two accounts, that's aproxamately 600$ a year they will loose as a company just by refusing to help a long time player and loyal customer. I do not see this as being fair at all that no one will help.
Please, anyone with any ideas, or if any support personelle reads this, please help me out!!
Occured June 5, around 6PM EST
Tweaker
Bahamut Server
(Proof i had the weapon, if not in log, resides in my Warrior Macros and Gearsets)