Wings of the Goddess Mission: Her Memories STUCK HELP!!!!!!!

[laretheo]

Hello,

I've come back to the game after about a few years away and had started WOTG missions got got up to Her memories: and apparently i didn't finish that last part of it Her Memories: Verdure Footfalls. I can not for the life of me get the cut-scene to trigger. I've even gone beyond the first one to see if i was half way into the quests. Nothing in my quest shows it being started. Back log I've done all three quest chains to get the trusts and each ring before this quest thinking i was locked behind them. I've had someone retrace me to make sure what nation i was aligned with. my key items shows 3 Large Fragments and missing the fourth. each fragments comments show I'm missing Large Fragment #4. Without finishing this i can't complete this mission story line and unlock the Lilith fight for High tier battlefield to be able to get that awesome gear she drops.

Hopefully someone can help me I've put in a ticket for help for SE but i dunno when they'll get back to me about it.