I really wish they would offer a race / face change.

I totally understand the cost involved in creating a UI and backend for automation of this service, but why can't they just pay someone to modify these things in the database during maintenance once a month? The only difference between Mithra and a Galka is one is "3" in the database and the other is "7", if you change the number you login as the other. These numbers can be manually changed.

If you can't offer an automated service, offer a manual change system that is carried out once a month for a set fee.