Regarding your Bug Report... (??)

[Dragoy]

I think I've seen this at least once before, many many moons ago, and indeed, I got one today as well (confirming that they have confirmed an issue I reported). My guess is someone checked to see if we were online, and because we were not, they just left these messages instead (I was online on PlayOnline, but not in game). A thread ID would have been a nice addition, but perhaps they didn't have those handy. :]

More than a few times within the past year or so I've been contacted in-game due to my bug reports (asking confirmation on if I can still re-produce the issue and such).

Regarding '1,11', perhaps something you reported was (or should have been) fixed in the January 11/12 version update?

Perhaps they activated some old support server that immediately forwarded all old mails waiting in queue to players in question. Or someone succeeded in hacking the mail system and sent false mail. Best not react to them either way, like was already mentioned. :3

The PlayOnline e-mail service was discontinued back in 2019, and these messages show up in a dedicated window up on top of everything in the PlayOnline viewer. The only option is to close the message window (the other button is 'proceed' which is unavailable):



While it does get saved as a PlayOnline message, it can't be replied to.

Actually... I guess they only show up as messages (not as a window, too) if one isn't online on PlayOnline at the time.