The payment processing company experienced technical difficulties with its system at the time below.
As a result, an error may have occurred when the operations below were performed, but the issue has been resolved, and the system can now be used normally.

[Date & Time]
Aug. 21, 2020 7:22 to 12:47 (PDT)
Aug. 21, 2020 14:22 to 19:47 (GMT)
Aug. 21, 2020 15:22 to 20:47 (BST)

[Details]
An error may have occurred when using a credit card or ELV and performing the following operations:
- Registering or changing method of payment
- Purchasing a security token
- Applying for a Home World Transfer
- Purchasing or restoring content ID
- Purchasing expansion content or extra scenarios

[Details]
An error may have occurred when using a credit card, ELV, PayPal, or Boletobancario and performing the following operations:
- Charging Square Enix Crysta

[Affected Services]
- Square Enix Account Management System