Character Reactivation Service......When?

[Karma]

SE customer support on +44 (0)870 600 0182.They have been extremelly helpfull.They said they cant personally have any control over the service but are in contact with Japan for me to try and sort it.Theres an investigation going on is all I can tell you.The people on the mail and phone centre are the same people so I always ring up because its easier to talk over the phone than email back and forth.Try mailing them with a breif description of the char, last time it was logged on, Nation, gil, 2 of its highest jobs etc.I don't know why some chars take longer than others to pop up, doesn't seem to be a pattern or set time.

[Gladio]

The procedure works for me

[Reiterpallasch]

My wife is having an issue with this service as well atm. All of the characters she has ever had on her account from way back when she started are on the list, but the most recent ones deleted don't show up at all.

We tried calling but all we got was some "it's automated and we have no control" bullshit excuse.

[Shotgunfury]

The service was available for me when it first came back up. And even though the page displayed a "YES" next to whether the character could be reactivated or not, some could and others couldn't. So I figured I'd try and check back every day or so. Now I don't even get my list of characters. The error message displayed is "You did not use FINAL FANTASY XI services before canceling your PlayOnline account. You are not eligible for this service."

Well, I've never canceled my PlayOnline account. In fact, I started playing an alt while I waited for the service to come back up. So it's still active.

Does anyone else get this error message and do the mods know of a revised timeline for the service? Thanks!

[Karma]

Well today a char I deleted on the 9th showed up.I deleted it to test the service while I wait for news of my main.Just looks like its scrambled :3.Waiting on Japan to see if they can find it.

[Shotgunfury]

Anyone else getting error messages saying your PlayOnline account was deleted even if you're still playing? I just find it odd that I was able to see my list of characters one day, and a few days later they're gone.

[Karma]

the whole thing is odd if you ask me.How can a char deleted on 31st May not appear but one on 9th June appear.Its all too wierd.

[Heretic]

Character deleted 8 days ago finally showed up on the list of recoverable characters - keep the faith.

[Karma]

Trying, but its not easy

[Karma]

Another character popped up today, still waiting for my main.