Character Reactivation Service......When?

[Karma]

Well mine was kind of a similar experience.Had no problems with the actual filling in of the forms, no error messages etc.However when I get on to the selection screen the character I want to restore isn't there.I phone them up and they check my POL ID etc and all the info.There are only 2 IDs to check on so theyask me if I made another char over this ID.I tell them no and I didn't cancel the ID either.They cannot find any record of the char ever existing.They are looking into it and said they will contact Japan to see if they can help as its a mystery.They even used my data to try and find it themselves at the centre.I am wondering if maybe its going to take a day or so for them to show up.I went looking on forums and found a guy who had tested this reactivation theory and it seemed that chars could take up to 3 days to appear.So.....I reactivated 3 old ID's I have not used for ages and deleted them.I went back to the char reactivation service and whilst more old chars from the new IDs showed up the ones I had just deleted didnt.So.........I am going to pray that my char WILL show up over the next few days.

So no, your not the only one whos char data has dissapeared off the face of the earth.Keep me posted on any luck you might have.

[Karma]

And if its any consolation I have 9 lvl 90s on mine with some full af3+2 sets etc


Heres a link to the thread I was reading which has given me some hope that the chars might appear in the next couple of days
http://www.egamingsupply.com/forum/f...es-101717.html

[Kakkoii]

Success! I didn't waste my june payment !

[Dysdiadochokinesis]

Thanks for reinstating the service!
Just to clarify, although the terms and conditions say you need an NA version of POL as the service is designed for NA players, that's not true. I'm in EU, use EU version of POL and I had no trouble (once I realized you need to link an active credit card to your POL account and that you have to buy the content ID before you can confirm which character to reactivate).
Thanks again~

[Cpyro]

Was super simple for me. Showed me every char/mule i made since i started the game back at PS2 release. Good job SE

[Efod]

I tried to use this service today but when it came to the final click it failed! ;;

[Nightwraithx]

Efod same thing happened to me then after 10 trys or so is when characters i wanted to reactivate disappeared from list. There is a obvious problem since it seems to me I wasnt the only one to have this problem. I still havent had any response back by email when i sent the issue to technical support. I am hoping that after waiting a few days my character will be back on list because support from on phone was unable to help me or assure me that issue will be resolved. I was basically told to hope for the best... Good luck Efod and if you are able to get your character back through some issue please post so i might have some other info to go on for the situation i am having.

[Heretic]

Anyone know how long it takes the list of recoverable characters to update?

[Karma]

No given time it seems, but tonight I tried again and another one popped up. Its gone from 23 to 26 now, still waiting for the one I want to pop on.

[Nightwraithx]

Hey Karma who did you talk with that tried helping you with the problem you are having? Each time i have tried contacting tech support either through email or phone they say they have no control over character reactivation service and that they can't help me. Any info that you could provide would be helpful. Thanks in advance.