I wasn't able to recover mine from over a year ago.
I wasn't able to recover mine from over a year ago.
SUCCESS.She appeared this morning.Don't give up.
Still nothing as far as my main character is concerned. I also deleted a character to see how long it takes for it to reappear on list. My deleted character showed back up within a week and a half but still nothing from my main that was removed off reactivation list after not being able to select it in final steps of reactivation. He disappeared off list after trying 10+ times to reactivate it and of course no one from Playonline can help me either on phone or through emails. I am not giving up hope but i just don't understand why they have no control over a service that they are providing and can offer me no information on my character. I also have not seen any official response on forum for all the fellow players that are having problems with the service. Will one of the associates that responds on forum please give us some kind of information or even a official response on why some players are having these issues and any possible fixes for service or something that the players can do as far as getting their characters back. Any official response is better than having quite a few players left in the dark. Thank you in advance for any information is provided.
It seems that once a char is put in the massive deleted pool that no one can see any info on it apart from Japan.I think you should ring them and ask them to contact Japan as they are the only SE employees who have the tools to look for your character.If it appeared then dissapeared something glitched.When I get home I will look for the name of the rep who helped me and maybe you can speak to him he was really helpful.But the long and short of it is, it HAS to be Japan who look for it.You NEED to get SE to mail them with the request.ONLY Japan have the tools to help you.
Good luck
Bear in mind it took 24 days for my main to show up and like you AFTER I had deleted another to test like you.
Thanks Karma. Any help you could provide would be greatly appreciated. I really want my Main back lol I have been lvlin another character but idk if i can redo everything that i have done in this game again lol. Thanks again.
Hey guys I've been playing for a long time and last year I deleted my character swearing I'd never come back since I was just way too busy with other things. But like most of you I've felt the itch and I have made my way back into the game. I really wanted to play as my main character again but the Character Reactivation service seems to be down?
http://www.playonline.com/ff11us/crs/step.htmll I used that link and I hit "Accept" at the bottom of the page but then it just leads me to a dead end. What do I do now?
Bump!
OK So I just reactivated my old 04 account and wanted to recover my LV75 everything character but the rep was kind enough to tell me as I was recovering my account that I would need to start over fresh and that the Reactivation service is down, with no timeline for recovery.
Further research show me there was never even an announcement that it went down again.
How about we get an official word on this? Otherwise I just wasted $12 and 2hrs for nothing.
http://forum.square-enix.com/ffxi/th...r+Reactivation only official word on this I can find. its been down for at least 3 months probably going to be down for another 3
Talked to the call center the other day, was told that the dev team was working on some kind of changes to the billing system and after that was done the character reactivation service would be returned. The impression I was given is that theirs nothing wrong with the service there just waiting on something else to be done first. Then again this is SE, I wasn't really surprised when I found out it was down, they don't exactly make a habit of listening to there customer base.
For now we can only wait, My money is on that I'll get 75 again with out using any grounds before I get my old character back.
-X
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