Character Reactivation Service......When?

[Nightwraithx]

Hey Karma who did you talk with that tried helping you with the problem you are having? Each time i have tried contacting tech support either through email or phone they say they have no control over character reactivation service and that they can't help me. Any info that you could provide would be helpful. Thanks in advance.

[Karma]

SE customer support on +44 (0)870 600 0182.They have been extremelly helpfull.They said they cant personally have any control over the service but are in contact with Japan for me to try and sort it.Theres an investigation going on is all I can tell you.The people on the mail and phone centre are the same people so I always ring up because its easier to talk over the phone than email back and forth.Try mailing them with a breif description of the char, last time it was logged on, Nation, gil, 2 of its highest jobs etc.I don't know why some chars take longer than others to pop up, doesn't seem to be a pattern or set time.

[Gladio]

The procedure works for me

[Karma]

Well today a char I deleted on the 9th showed up.I deleted it to test the service while I wait for news of my main.Just looks like its scrambled :3.Waiting on Japan to see if they can find it.

[Shotgunfury]

Anyone else getting error messages saying your PlayOnline account was deleted even if you're still playing? I just find it odd that I was able to see my list of characters one day, and a few days later they're gone.

[Karma]

the whole thing is odd if you ask me.How can a char deleted on 31st May not appear but one on 9th June appear.Its all too wierd.

[Heretic]

Character deleted 8 days ago finally showed up on the list of recoverable characters - keep the faith.

[Karma]

Trying, but its not easy

[Karma]

Another character popped up today, still waiting for my main.

[Bumbeen]

I wasn't able to recover mine from over a year ago.