Character Reactivation Service......When?

[Karma]

And if its any consolation I have 9 lvl 90s on mine with some full af3+2 sets etc


Heres a link to the thread I was reading which has given me some hope that the chars might appear in the next couple of days
http://www.egamingsupply.com/forum/f...es-101717.html

[Kakkoii]

Success! I didn't waste my june payment !

[Dysdiadochokinesis]

Thanks for reinstating the service!
Just to clarify, although the terms and conditions say you need an NA version of POL as the service is designed for NA players, that's not true. I'm in EU, use EU version of POL and I had no trouble (once I realized you need to link an active credit card to your POL account and that you have to buy the content ID before you can confirm which character to reactivate).
Thanks again~

[Reiterpallasch]

My wife is having an issue with this service as well atm. All of the characters she has ever had on her account from way back when she started are on the list, but the most recent ones deleted don't show up at all.

We tried calling but all we got was some "it's automated and we have no control" bullshit excuse.

[Shotgunfury]

The service was available for me when it first came back up. And even though the page displayed a "YES" next to whether the character could be reactivated or not, some could and others couldn't. So I figured I'd try and check back every day or so. Now I don't even get my list of characters. The error message displayed is "You did not use FINAL FANTASY XI services before canceling your PlayOnline account. You are not eligible for this service."

Well, I've never canceled my PlayOnline account. In fact, I started playing an alt while I waited for the service to come back up. So it's still active.

Does anyone else get this error message and do the mods know of a revised timeline for the service? Thanks!

[Cpyro]

Was super simple for me. Showed me every char/mule i made since i started the game back at PS2 release. Good job SE

[Efod]

I tried to use this service today but when it came to the final click it failed! ;;

[Nightwraithx]

Efod same thing happened to me then after 10 trys or so is when characters i wanted to reactivate disappeared from list. There is a obvious problem since it seems to me I wasnt the only one to have this problem. I still havent had any response back by email when i sent the issue to technical support. I am hoping that after waiting a few days my character will be back on list because support from on phone was unable to help me or assure me that issue will be resolved. I was basically told to hope for the best... Good luck Efod and if you are able to get your character back through some issue please post so i might have some other info to go on for the situation i am having.

[Heretic]

Anyone know how long it takes the list of recoverable characters to update?

[Karma]

No given time it seems, but tonight I tried again and another one popped up. Its gone from 23 to 26 now, still waiting for the one I want to pop on.