It's not up that I see. They talked like it should have been back up this week, seems that may not be happening tho.
It's not up that I see. They talked like it should have been back up this week, seems that may not be happening tho.
Alright, thanks Sturg, must have been a glitch. I hope my info. isn't rejected when it really is up!
......mmmmm.... I hope they will reactivate the service soon I don't want to pay a full month fee for a bunch of days.
My eyes are peeled wide! Itching with anticipation! BEWM! lol
I bought dissidia 012 to keep me from spamming the website to see if it's back up yet, but it doesn't help seeing Prishe and Shantotto flying around casting AMs and One-Inch punching everything...
I apologize for the delay! We received notification from the lead that it will take a bit more time to re-open the character reactivation service. Once it is back up we will make an announcement on the news section of PlayOnline. Thanks so much for your patience!
Devin "Camate" Casadey - Community Team
Thanks for the status update Camate~
Sigh, I guess SE telling me on the phone would be within next 2 weeks waasnt true then.................pfft
Went to reactivate my character, character was there but it wouldnt finish the process on the last step it would say there was a error with either 3 possible causes. Playonline maintenance, ffxi maintenance, or connection issue. Contacted playonline, they couldnt help me, told me to wait and try again later. Tried over 10 times with same message at same step each time. Called playonline again, they suggested using a different online browser. Went to try it again and now the character i wanted to reactivate is no longer on the list with two other mules missing off the list. Called playonline again, they couldnt help me and they said they had no record of my character. Now i have lost a character with 4 75's all missions completed, alot of R/EX gear and they cant do nothing..... Is anyone else having problems with the service? Please someone out there give me a heads up that i'm not the only one and maybe there was a solution that i'm not aware of. Thanks again.
Well mine was kind of a similar experience.Had no problems with the actual filling in of the forms, no error messages etc.However when I get on to the selection screen the character I want to restore isn't there.I phone them up and they check my POL ID etc and all the info.There are only 2 IDs to check on so theyask me if I made another char over this ID.I tell them no and I didn't cancel the ID either.They cannot find any record of the char ever existing.They are looking into it and said they will contact Japan to see if they can help as its a mystery.They even used my data to try and find it themselves at the centre.I am wondering if maybe its going to take a day or so for them to show up.I went looking on forums and found a guy who had tested this reactivation theory and it seemed that chars could take up to 3 days to appear.So.....I reactivated 3 old ID's I have not used for ages and deleted them.I went back to the char reactivation service and whilst more old chars from the new IDs showed up the ones I had just deleted didnt.So.........I am going to pray that my char WILL show up over the next few days.
So no, your not the only one whos char data has dissapeared off the face of the earth.Keep me posted on any luck you might have.
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