I have been playing the trial version and decided today to buy the Collector's Edition and tried to do a "Transfer to Regular Service" for my trial account in the FINAL FANTASY XI - Service Accounts page but I got an error on the second section saying my FINAL FANTASY XI registration code was invalid . So I went back and went through "Add new PlayOnline service account" but now my account has two Service Accounts and the trial account is still considered just a trial. I contacted support but have yet to receive any response that ticket ticket was received except the confirmation after submitting it (my ticket number is 13335961 FWIW). Would really like help to get my trial service account correctly updated.