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  1. #1
    Player Lylita's Avatar
    Join Date
    May 2020
    Posts
    1
    Character
    Lylita
    World
    Sylph
    Main Class
    WHM Lv 94

    Special Characters Missing off Keyboard

    HI! I have downloaded FFXI onto my PC and when I go to type in my password the keyboard comes up but all special characters are greyed out! I cannot type the character I need in and I cannot copy/paste! So I'm stuck with it saying my password is invalid because I cannot get the special character in. I have tried to uninstall/reinstall but no luck. I do not have this issue on my laptop...HELP
    (0)

  2. #2
    Player Alhanelem's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    10,098
    Character
    Tahngarthor
    World
    Shiva
    Main Class
    SMN Lv 99
    You have two passwords. The Playonline Password (which you need to enter once, save and never enter again) which can not have special characters. Then the Square Enix password, which can. You're intering the wrong password. You have linked your playonline ID to a square enix account right?

    edit: Here's an old thread that explains this better:
    https://forum.square-enix.com/ffxi/t...%E2%80%99s-Not
    (0)
    Last edited by Alhanelem; 05-20-2020 at 09:28 AM.