Se Charging in the middle of April?

[Zaknafein]

This is the fifth month in a row I've had my service shut off. Every time I've called, and followed the steps they told me to take. I even switched cards to make sure that wasn't the problem. The situation persisting in this manner is becoming highly annoying.

[Animal2020]

thank you for responding. atg least we know now that you guys are aware of the problem.

[deathgod]

to mod jhananka ive tried talking to customer service and was cut off the three times i tried. the first time the guy didnt even answer my question just hung up on me. the second and third time they told me that it was for dues for march. well i payed in march and feb and jan. they told me that what i paid in feb was for jan march for feb and this is for march and may will be charged at the start of may now let me ask u cuz i am confused on a couple things. first off why would they charge for jan in feb and feb in march and march in april, but then start charging for may in may, this doesnt make sense. why the sudden change. secondly this seems to be a issue a lot of ppl are having why is this? theres just a lot thats happening this month that make absolutly no senese. can u please clearify this for us. when i talk to customer support they said that this was an issue that just started showing up out of no where but to pay it and they will investigate. does this mean they will not charge me in may since april is supposed to be free and i payed for march in march?

[Nadeu]

Genzy,

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