Se Charging in the middle of April?

[ShadowHeart]

my card statement dont show for a couple days afterwards but havent sen no notice as of yet will be watching now though

[Elexia]

What the hell, they're charging me too? We should sue SE or something this is BS.

Flex those American muscles!

Btw, it was also mentioned it would be waived given certain circumstances, if you reactivated IN April, I don't think you get the fee waived.

[Important Notes]
* Only customers who paid subscription fees for March 2011 are eligible. Customers registering new accounts or reactivating accounts in April are not eligible.
* Fees for any additional Content IDs purchased from April 1, 2011 onwards will not be waived.
* Any charges aside from monthly subscription and additional Content ID fees (e.g., expansion purchases, etc.) will not be waived.
* Customers who closed their accounts during March will be eligible. However, you must reactivate your account before the end of April; since subscription fees are only being waived for the month of April, we recommend you reactivate early in order to reap the full benefits of this offer.

So there's a good chance it was merely march's payment, especially if all the above was followed, with the issues/downtime of the reg server it's likely it got delayed for some.

[Kresaera]

I was de-activated as well, and the shit earlier this month hit me too. None of that stuff up there applies to me. I pre-pay my card, so I know it's paid. My husband's account is just fine. We use the same card and everything.

[Animal2020]

yes i have two accounts on my card. one is my sons and one is mine. the first go around they closed my sons account and i had to pay 13 bucks to get it back.. now in the middle of this month they hit my account and closed it due to payment. now both acvcounts were paid for in march when it went down due to the quake and we were promised a free month this month. yet i am charged for it. umm se i ha ve played this game since it came out in NA andi have put alot of cash into your pockets and this is how i am treated?? it is very sad and i am not a very happy player.

[Animal2020]

update.. just checked my account and found they just charged my card a bucki.. now i know it is only a buck but still why the heck aere yo ucharging me for anything when yo ucut off my account?

[Elexia]

Verification if you reactivated, it has to make sure the card is valid and does indeed have funds. Typical practice of any service that requires a cc/bank account upon setup/activation.

[Animal2020]

yes i understand that and it is fine if they are just checking. but to charge me when they said they wouldnt is another matter all together.

[Animal2020]

and worse yet to see all thse post on it and not say anything is piss poor as well. at elast say we know something is worng and we are looking into it would go along way in curbing players anger at this.

[Jhanaka]

Hello Everyone,

Thank you for alerting us to the troubles you may be facing. Your best option, at this point, would be to contact our Support Center via http://support.na.square-enix.com for any billing questions; the Game Master Staff and Community Staff cannot address these types of inquiries via the Forums due to privacy reasons.

I am moving this thread to our Technical Support Forum so they can better review the issue.

Thank you for your understanding,

-Senior Game Master Jhanaka

[Demetraki]

Seems to me like its mainly those of us who got screwed in the begininng of the month and had to reactivate our accounts after days of not being able to now we are all being billed in the middle of the month