just resubbed after like 6 Months, on a new laptop. and cannot for the life of me log in... Usually when I reinstall I always have problems with the password but after a few reset it works. This time though I cannot get in despite how long I wait in between login/resets/account getting disabled/ect.

I have my POL ID correct, and I am definitely using whichever password I reset my POL password to. The only thing of note is that sometimes I get the POL-Error 5311 or 5312) sometimes. Other times I would just get a regular error message that says the POL ID or Password is incorrect instead of the specific error message.

Would love to start my long update asap or while I sleep tonight.
Any help is appreciated and thank you for your time <3

ps if additional info on my system is required I will try to reply asap.