Hi BBK,

The GM was probably referring to the in-game bug section. Technical Support is more for hardware/software issues such as distorted graphics or along those lines.

You will need to post there using the following format:

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Main Job:
Support Job:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
Steps:
1.
2.
3.
<*Add more steps if necessary.>