BLUF: I accidentally dropped Chrono bullet pouch at some point and I'm trying to recover.
I traded my Fomalhaut to Oboro in Port Jueno with an amount of astral detritus to begin the upgrade process, just as I have with aeonic weapons in the past. COR is the first ranged job I've done and this was my first ranged weapon that dispense bullets.
I didn't realize that dispensing capability would be removed from the weapon and placed in an item that Oboro gave me. I dropped this item on accident when clearing inventory. I didn't realize my mistake until a few days later when I tried to get bullets from the gun and could not. I did the research, saw that Oboro gives the waist equipment, and then submitted through the help desk to a GM.
I described the situation to the GM. The one hang-up was that I could not remember the exact day and time that I did it. I got a reply from the help desk the next day saying that they couldn't help me because I didn't supply enough information.
I'm at a loss. I submitted other request for support today through the SE account management website, but I don't know how or win they'll contact me. The inability to recover the item that dispenses the bullets really kills motivation to play the job now.
Has this happened to anyone else, and were you able to get the item returned? It's my own ignorance that caused this problem, but I don't see how it could be so difficult to recover the item.