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  1. #1
    NOC NOC_NA's Avatar
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    Valefor and Sylph World Technical Difficulties (Feb. 10)

    We are currently experiencing technical difficulties wherein players cannot access the Valefor World and certain areas of the Sylph World.

    The issue is currently being investigated and addressed, and new updates will follow as additional information becomes available.

    We apologize for the inconvenience and thank you for your understanding.

    [Date & Time]
    From Feb. 10, 2020 2:02pm (PST)
    From Feb. 10, 2020 22:02 (GMT)

    [Details]
    -Unable to access the Valefor World
    -Unable to access certain areas of the Sylph World

    [Cause]
    Under investigation

    [Affected Worlds]
    -Valefor
    -Sylph
    (0)

  2. #2
    NOC NOC_NA's Avatar
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    Recovery from Valefor and Sylph World Technical Difficulties (Feb. 10)

    During the time below, we experienced technical difficulties with the Valefor World and certain areas in the Sylph World.

    We are pleased to announce that the issues have been addressed.

    We apologize for the inconvenience and thank you for your understanding.

    [Date & Time]
    Feb. 10, 2020 2:02pm to 3:14pm (PST)
    Feb. 10, 2020 22:02 to 23:14 (GMT)

    [Cause]
    - Server equipment issue

    [Affected Worlds]
    -Valefor (entire world)
    -Sylph (areas listed below):

    Arrapago Remnants
    Maquette Abdhaljs – Legion A
    Abyssea – Uleguerand
    Western Adoulin
    Eastern Adoulin
    Rala Waterways
    Yahse Hunting Grounds
    Ceizak Battlegrounds
    Foret de Hennetiel
    Yorcia Weald
    Yorcia Weald [U]
    Morimar Basalt Fields
    Marjami Ravine
    Kamihr Drifts
    Sih Gates
    Moh Gates
    Cirdas Caverns
    Dho Gates
    Woh Gates
    Outer Ra'Kaznar
    Ra'Kaznar Inner Court
    Ra'Kaznar Turris
    Mog Garden
    Leafallia
    Celennia Memorial Library
    Feretory
    Maquette Abdhaljs – Legion B
    Reisenjima Henge
    Dynamis - San d'Oria (D)
    Dynamis - Bastok (D)
    Dynamis - Windurst (D)
    Dynamis - Jeuno (D)
    (0)