We are pleased to announce that the technical difficulties with login to the Square Enix Account Management System has been resolved.

We apologize for any inconvenience this may have caused.　　　　　

[Date & Time]
Feb. 6, 2020 18:30 to 23:00 (PST)
Feb. 7, 2020 7:30 to 10:55 (PST)
Feb. 7, 2020 2:30 to 7:00 (GMT)
Feb. 7, 2020 15:30 to 18:55 (GMT)

[Details]
-Not able to log in to PlayOnline using the Square Enix Account Management System
-Not able to login to the FINAL FANTASY XI Forum
-Not able to login to the Square Enix Account Management System
-An error is displayed when using the Square Enix Account Management System after logging in.

[Cause]
Server equipment issues

[Affected Services]
-PlayOnline
-FINAL FANTASY XI Forum
-Square Enix Account Management System

*Updated Feb. 10, 2020, 0:40 (PST) / 8:40 (GMT)
Added an instance of the same issue happened on Feb. 6, 2020 18:30 to 23:00 (PST) / Feb. 7, 2020 2:30 to 7:00 (GMT).