Item Recovery instructions between website and policy leading to failed recovery

[Armanta]

I accidently dropped Mythic Weapon Carnwenhan 119vIII about 2 days ago. I contacted gm after dropped and put in order in for me to restore weapon. Just contacted another GM to verify that order was put in to restore weapon. The lastest GM call had a lot of my questions answered about restoration of the mythic weapon Carnwenhan 119vIII answered. Both Gm's were polite and showed concern to get the issue resolved. Really wanted to thank GM Zeigunav for helping me and looking into the status and investigation of my Carnwenhan 119vIII. As of now it can take up to a week before said Item is restored. I learned my lesson the first time and this will be the last time all at the same time since I been playing this game from 2003. Place important items in Mog Wardrobe is the best bet as to not accidently dropped something important. GM's do help, however they are limited to how much help can be provided due to being short staffed and working around the clock. There is a backlog of other players making the same mistake from different servers. Just be vigilant on what is going to be dropped at the time since item space is limited if playing many jobs with gear for those jobs. Place important things in mog wardrobe once again and take time to access what to drop in the near future is all I can say.

[Alhanelem]

I accidently dropped Mythic Weapon Carnwenhan 119vIII about 2 days ago. I contacted gm after dropped and put in order in for me to restore weapon. Just contacted another GM to verify that order was put in to restore weapon. The lastest GM call had a lot of my questions answered about restoration of the mythic weapon Carnwenhan 119vIII answered. Both Gm's were polite and showed concern to get the issue resolved. Really wanted to thank GM Zeigunav for helping me and looking into the status and investigation of my Carnwenhan 119vIII. As of now it can take up to a week before said Item is restored. I learned my lesson the first time and this will be the last time all at the same time since I been playing this game from 2003. Place important items in Mog Wardrobe is the best bet as to not accidently dropped something important. GM's do help, however they are limited to how much help can be provided due to being short staffed and working around the clock. There is a backlog of other players making the same mistake from different servers. Just be vigilant on what is going to be dropped at the time since item space is limited if playing many jobs with gear for those jobs. Place important things in mog wardrobe once again and take time to access what to drop in the near future is all I can say.

I know this is a little late, but you can easily avoid this kind of error by putting important equipment in your Mog Wardrobes, since you can't toss anything in them unless you transfer it to inventory first.