Unable to select infomation in dialog box

[Beastofboys]

Platform:
Windows

Name of ISP you use to connect to the Internet.
Centurylink

Type of Internet Connection:
Cable

Internet Connection Speed:
60mb/20mb

Date & Time:
1:00pm MST
s
Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always

Character Name:
Beastofboy

Race:
TarutaruM

World:
Bahamut

Main Job:
99whm

Support Job:
49blm

Area and Coordinates:
Quicksand caves I-8 ???

Party or Solo:
y and solopart

NPC Name:
no NPC

Monster Name:
Ancient Vessel

Steps:
I am on ZM12, in quicksank caves. I am at the part where I have to en I click on the ??click on the ??? to spawn a NM. When I click on the ??? the dialog box displays "Something is written here, but you are unable to read it... the words to read it go outside the dialog box. I am unable to go any further. It seems like my dialog options are showing up in the chat log.