Quote Originally Posted by Chiren View Post
Hi,

I just applied windows updates (14APR2011) and now POL will not load. Is anyone else encountering similar issue?

I am using Vista 64bit.

Here is the error message I'm getting:

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PlayOnline Viewer has stopped working
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Problem signature:
Problem Event Name: APPCRASH
Application Name: pol.exe
Application Version: 1.18.13.0
Application Timestamp: 4b552e15
Fault Module Name: pol.exe
Fault Module Version: 1.18.13.0
Fault Module Timestamp: 4b552e15
Exception Code: c0000005
Exception Offset: 00013846
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

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Exception Code: c0000005 can be caused by many, many different things. It can be caused by memory errors, problems with drivers, hard drive issues, etc.

It can also be cause by faulty registry entries, which I'm going to guess is the issue here, since it happened right after an update.

Try uninstalling the pol client and reinstalling it. If you need to download it again, you can get it from the official website here: http://www.playonline.com/ff11us/dow...a/vista01.html