Goblin Geologist doesn't mark the map with ???

[Apofis]

Platform: Windows 7 64bit
ISP: Telecom Italia
Type of Internet Connection: Fiber
Internet Connection Speed: 100/20Mbps
Date & Time: Apr. 9, 2018 23:51 GMT+1
Frequency: Once
Character Name: Apofis
Race: TarutaruM
World: Asura
Main Job: Puppetmaster, Lv.99
Support Job: Red Mage
Area and Coordinates: Quicksand Caves, J-11
Party or Solo: Solo
NPC Name: Goblin Geologist
Monster Name: -
Steps:
Can't progress with A Moogle Kupo d'Etat mission "Rescue! A Moogle's Labor of Love" since when i talk to Goblin Geologist he says "... i can mark them on your map--voilà!--just like so.." but when i check: Map > Markers nothing appear even switching between purple and green markers using right/left arrowkey. I have exactly the same issue with another character on another account.