Cannot obtain upgraded Empy gear

[Laxninja117]

Thread Title: Cannot obtain "Erilaz leg guards +1" from Monisette.

Platform: Windows
ISP: CenturyLink
Type of Internet Connection: CATV
Internet Connection Speed: 15Mbps
Date & Time: September 13, 2017 3:00 PM EST
Frequency: Once (did not reproduce)
Character Name: Mangoes
Race: Hume
World: Sylph
Main Job: DRK
Support Job: SAM
Area and Coordinates: Port Jueno
Party or Solo: Solo
NPC Name: Monisette
Monster Name: None
Steps:
- I do not have them already. I've triple checked. This includes mog storage.
- Obtain Erilaz leg guards.
- Zone into Port Jueno and try to trade the Erilaz leg guards, 20x Etched Memory, 8x Ch. 9's, Tartarian Chain to Monisette.
- Monisette collects the Ch. 9's, but ignores the recipe.
- When talking to Monisette about upgrading this piece of gear specifically, it does not show up "Empy Gear -> Erilaz Armor" menu. So it behaves as if I already have the piece of gear.