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  1. 05-11-2017 11:21 AM #1
    Choisya
    Player Choisya's Avatar
    Join Date
    Apr 2011
    Posts
    5
    Character
    Choisya
    World
    Leviathan
    Main Class
    BLU Lv 99
    Oops sorry i was told to post on the "bug" forum,, i'll go to Tech support now.
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  2. 05-11-2017 07:28 PM #2
    Songen
    Player Songen's Avatar
    Join Date
    Dec 2016
    Location
    Windurst
    Posts
    327
    Quote Originally Posted by Choisya View Post
    Oops sorry i was told to post on the "bug" forum,, i'll go to Tech support now.
    http://support.na.square-enix.com/fa...=20&la=1&pv=20

    click "additional assistance" near the bottom,
    select "ingame/game content" then select "Game master service" then write "unable to log in, stuck in loading screen", then click next,
    on the next screen ignore the hyperlinks and click next again, then follow the prompts that follow

    This will get their tech team more directly and hopefully you'll get a reply within a few hrs or day
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