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  1. 03-15-2017 11:09 PM #1
    Dragoy
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    Early Spring Battle Content Campaign 2017-02-23: Wanted Dial

    The campaign details erroneously advertise the 'Wanted Dial Campaign' on the EU and US PlayOnline sites.

    It is not mentioned in the Japanese documentation (nor is it actually implemented in-game).
    • JP: http://www.playonline.com/pcd/topics/ff11/detail/15344/detail.html
    • EU: http://www.playonline.com/pcd/topics/ff11eu/detail/15346/detail.html
    • US: http://www.playonline.com/pcd/topics/ff11us/detail/15345/detail.html
    Thank you.
    (0)
    ...or so the legend says.

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  2. 03-17-2017 05:00 AM #2
    IBHalliwell
    Player IBHalliwell's Avatar
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    Ibhalliwell
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    Quote Originally Posted by Dragoy View Post
    The campaign details erroneously advertise the 'Wanted Dial Campaign' on the EU and US PlayOnline sites.

    It is not mentioned in the Japanese documentation (nor is it actually implemented in-game).
    Thank you.
    It is in the English and thus under US law should exist. I worked for several companies and the legal department always told us what we wrote on behalf of the company was something the company had to stand behind. Thus all the reviews ....

    It is not honorable to tell us to expect something and then ignore it and us.

    Also if you're reporting the problem, IMHO, you should consider using the form in the sticky.
    (0)
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  3. 03-17-2017 08:29 PM #3
    Sirmarki
    Player Sirmarki's Avatar
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    It's now been removed from the website.
    (0)
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  4. 03-17-2017 09:07 PM #4
    Jakuk
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    Quote Originally Posted by Sirmarki View Post
    It's now been removed from the website.
    That's all nice, but why couldn't they just have a rep post "We're sorry, this was a translation error." and just add it to the next Campaign.
    (0)
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  5. 03-18-2017 01:38 AM #5
    Sirmarki
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    Quote Originally Posted by Jakuk View Post
    That's all nice, but why couldn't they just have a rep post "We're sorry, this was a translation error." and just add it to the next Campaign.
    I agree. Maybe they will come up with something.

    I think once they gave us a bonus for a mistake that was once made. If I remember correctly, it was the red pell event(?)
    (0)
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  6. 03-20-2017 12:27 AM #6
    Dragoy
    Player Dragoy's Avatar
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    Quote Originally Posted by IBHalliwell View Post
    Also if you're reporting the problem, IMHO, you should consider using the form in the sticky.
    There is no form to be used for this section, hence not using one. :]

    Thankies though!
    (1)
    ...or so the legend says.

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  7. 03-29-2017 10:23 AM #7
    Sicycre
    Community Rep Sicycre's Avatar
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    Greetings,

    First off, we would like to apologize regarding the lack of communication regarding the Wanted Dial campaign announcement error. When issues like these arise, we will normally provide a notice regarding the problem, but as was pointed out, it was missed during our operational procedure.

    We'll be reviewing our internal flows to make sure these issues don't happen again, and to also be sure we provide follow-ups as soon as we become aware of any issues.
    (2)
    Last edited by Zhexos; 03-30-2017 at 01:42 AM. Reason: Made correction to the campaign name.
    Aya "Sicycre" Montoya - Community Team
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  8. 03-29-2017 04:54 PM #8
    Afin
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    already happened again Sicycre... warding -> Wanted =D
    (0)
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  9. 03-30-2017 01:43 AM #9
    Zhexos
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    Greetings Afin,

    Quote Originally Posted by Afin View Post
    already happened again Sicycre... warding -> Wanted =D
    Thank you for pointing this out. We have corrected the campaign name. Again, we apologize for the error.
    (4)
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  10. 03-30-2017 02:29 AM #10
    Nyarlko
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    Quote Originally Posted by Zhexos View Post
    Greetings Afin,



    Thank you for pointing this out. We have corrected the campaign name. Again, we apologize for the error.
    O_O;; New ComRep?! Welcome! (Please be a new ComRep.. We need a more active pipeline to the dev team.)
    (1)
    “That is not dead which can eternal lie, And with strange aeons even death may die.”
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