Promised event not working! Proper form used so SE can't ignore.

[IBHalliwell]

Note: While others are discussing this issue in another thread no one filled out the proper form, per SE requirements. As the rules state SE requires a complete and properly filled out form for it to consider an in-game bug.


Thread Title: Promised event not working per:
http://www.playonline.com/pcd/topics...45/detail.html

Platform: PC - Windows 7 and Windows 10

ISP: Sprint, Ting, and RCN

Type of Internet Connection:
Sprint: 4G LTE
Ting: 4G LTE
RCN: CATV

Internet Connection Speed:
Sprint: 12 Mbps
Ting: 12 Mbps
RCN: 155 Mbps

Date & Time: March 13, 2017 at 17:51:29 CDT (15:51:29 PDT)

Frequency: ALWAYS! This is a 100% failure!

Character Name: Ibhalliwell

Race: Hume M

World: Ragnarok

Main Job: 99 Summoner (ilevel 119, Pet: ilevel 120)

Support Job: 49 Red Mage

Area and Coordinates:
Area: Bastok Mines
Coordinates: K-8

Party or Solo: Solo

NPC Name: Bountibox

Monster Name: None

Steps:

1) I read the the OFFICIAL Square Enix announcement titled:

Announcement: "Early Spring Battle Content Campaign (02/23/2017)"

2) I found this OFFICIAL at URL:
http://www.playonline.com/pcd/topics...45/detail.html

I read the following information:

The following event is suppose to occur: "Wanted Dial Campaign"

The event details are: "A new dial, the Wanted Dial, will be added to the Gobbie Mystery Box. This fresh addition can be spun once per day to receive one of the treasure coffers that drops from Wanted battle content. Additionally, the odds of the special dial yielding equipment will be boosted for the duration.

* Spinning the Wanted Dial does not cost any daily tally.

* 45 days must have passed since character creation in order to use the Gobbie Mystery Box."

3) I went to the Bastok Mines Gobbie Mystery Box Gobblin - Bountibox.

4) I clicked on Bountibox.

5) I opened the menu and went to: Open the Box and Profit

6) I did not find the promised: "Wanted Dial"

QUESTION: As we were promised ~20 days of "Wanted Dial," how will you fix this? Thoughts:

1) Start late, but extend it into April for the number of days missing in March. This is the most fair solution.

2) If you schedule this for another month, it should / must be in addition to what would normally be in that month. It can't / shouldn't replace something. As it would be difficult to tell if this was this case (unless clearly stated and the number of events were obviously higher than normal), it seems #1 thought is the fair solution.

Thank you.

NOTE: My character is over 45 days old. I started it on or around 3/31/2004. Yup, with the USA release of the PS2 version.