It annoys me that it has almost been a week and we have received no response, even a 'we are looking into this for you'. That the event isn't running isn't the issue, the refusal to acknowledge a mistake has been made is rude and insulting.

This is a genuine question to something which appears to be a mistake on the official website. I understand that the community reps may be under pressure and lack resources, if this is so then the blame must go to square for not investing enough in customer support, it's not like we don't pay for this service.

Anyhow, rant over, heck I still have a subscription to xiv which I never use, I'll cancel that as a form of protest