The first part seems like an "excuse".Hello, everyone.
We understand that trading the items one by one to augment capes can be tedious and quite the inconvenience; however, in the event that an unwanted augment is accidentally chosen, it would require waiting until the next version update to correct if you already used your needles, so we'd like to keep this as a measure for safeguarding against errors.
Furthermore, if we did decide to make changes to allow for multiple item trading at once, this would require a rebuild of the UI, which would require quite a lot of time to accomplish.
The second part is feasible.
Just be genuine. If it's going to take a lot of time and effort to change, and the resources are not available, just state that. No reason to make up some bizarre reason.
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