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  1. #1
    Player
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    10

    FFXI-3202 Error (Your character data may be damaged) 2 months and still no fix?

    Platform: Windows
    ISP: Cox Cable
    Type of Internet Connection: Cable
    Internet Connection Speed: 40Mbps
    Date & Time: August 21st, 2015, Between 7:00 PM and 9:15 PM PST
    Frequency: Always
    Character Name: Scythiroth
    Race: HumeM
    World: Asura
    Main Job: Beastmaster 99
    Support Job: Dancer 49
    Area and Coordinates: Jugner Forest, somewhere around (J-6)
    Party or Solo: Solo
    NPC Name: None
    Monster Name: I don't think I was fighting an enemy at the time of the disconnection.
    Steps:

    1. I was camping an NM and was disconnected from the game a few times (Asura was having server issues at the time).
    2. After one of the disconnections I started to receive the error: "FFXI-3202. Your character data may be damaged. Please contact PlayOnline support services."
    3. This error occurs only on this character and not the other character that is on this same account.
    4. I have tried file checks and reinstalls of the game and playing the game on an entirely different computer as suggested by contacting customer support a few times about this issue.

    ---

    This error has now been happening for over 2 months. There are two topics about this error sitting in accepted bugs with no responses indicating that this issue is even being looked into. I have contacted customer support many times and they cannot do anything to help.

    There was also a topic in the Technical Support section of this forum that was moved to Resolved Issues incorrectly, since this issue is not resolved. I have made another topic there trying to get some sort of attention to fixing this and am now trying to make another topic here as well.

    I have tried to be patient with this error but this is now 2+ months of me paying for the game and being unable to play it which has made me quite frustrated with this support. I am not quite understanding why players being unable to play the game they are paying for has remained an issue for this long with no responses from anyone.

    Please help.
    (1)
    Last edited by Scythiroth; 11-01-2015 at 03:18 PM.

  2. #2
    Player Zarchery's Avatar
    Join Date
    Mar 2011
    Posts
    1,412
    Character
    Zarchery
    World
    Asura
    Main Class
    MNK Lv 99
    That really sucks. 2 weeks would suck but 2 full months is really unacceptable. I hope you get a resolution soon.
    (0)