Red mog pells been delivered?

[Cabalabob]

So I reactivated my account for the red mog pell and my friend reactivated at the same time I did, he has received his mog pell I have not received mine. Are they still in the process of being delivered?

[Phafi]

were you subscribed in may/june?

[Cabalabob]

Yes, I reactivated at the end of June and like I said I reactivated at the same time as my friend and he got the pell so I know I was active in time

[Vold]

Characters active on a PlayOnline/FINAL FANTASY XI subscription via a SQUARE ENIX account active for at least one day during the period of Monday, June 1, 2015, to Friday, July 31, 2015, are eligible.
* This campaign applies to those who have paid usage fees in the above period and who have active accounts. (The fee-free period is not counted.)
* This campaign also does not apply to those taking advantage of the free trial.

* Characters who need to be renamed due to changing worlds and have not yet done so are not eligible.
* After Friday, July 31, characters who change worlds before receiving the in-game item are no longer eligible.
* Plays must migrate their PlayOnline ID to a SQUARE ENIX account. (Read on for information about this procedure.)

Can you verify all of the above without a shred of doubt? If you can then either it hasn't been delivered yet, you're mistaken, or they're mistaken.