Progress halted after DC during CS (RoV Mission: Call of the Void

[IBHalliwell]

Hi,

Before I post a new thread asking for help, I thought I'd ask here . . .

We both are now on the mission "Uncertain Futures" and have the key item from the previous mission.

Thing is when Ram entered the Alzadaal Undersea Ruins, he did NOT get the cutscene with Volto Oscuro talking about Odin and gathering darkness. I did get that very quick cutscene. We both teleported in and I also had him zone out into Caedarva Mire and back again, plus logout and back in, but still no cutscene starts.

Thoughts, idea, etc., on how Ram can proceed?

Strange, I get the cutscene but he doesn't and we were using the exact same system.

--- UPDATE: I just went to the Empyreal Paradox expecting a cutscene, but didn't get one. Thoughts?

(Oh, mentioning systems -- any word on using Final Fantasy XI on Windows 10 Pro (Retail/Full)? I'm installing a clean (not migrating using the free for my system) using an USB flash drive from Amazon/Microsoft. I like things being clean from time to time and if Windows 10 will be the last version, well, there will be lots of times one might need to do a clean install and . . . Anyway, any word on FFXI on Windows 10?