Results 1 to 5 of 5
  1. 08-04-2015 03:40 PM #1
    Zhronne
    Player Zhronne's Avatar
    Join Date
    Mar 2011
    Location
    Italy
    Posts
    1,052
    Character
    Sechs
    World
    Asura
    Main Class
    MNK Lv 99

    How to get in touch with Square Enix for detailed information?

    Writing this on behalf of a friend.
    He recently received a permanent ban and would like to request more information.
    He tried to contact the Customer Support centre but the person he found there was unable to give him any information (he told him he doesn't get access to any information at all)

    What can my friend do to speak with someone able to give some detailed information on his situation?

    Thanks for your attention.
    (2)
    Last edited by Zhronne; 08-04-2015 at 10:25 PM.
    And the autumn of life has finally come
    with the promise of winter thaw.
    Reply With Quote Reply With Quote
  2. 08-05-2015 08:21 PM #2
    Krishnaya
    Player
    Join Date
    Aug 2015
    Posts
    13
    lol what did "your friend" do to get banned? maybe that's a better question
    (0)
    Reply With Quote Reply With Quote
  3. 08-06-2015 02:48 AM #3
    Zhronne
    Player Zhronne's Avatar
    Join Date
    Mar 2011
    Location
    Italy
    Posts
    1,052
    Character
    Sechs
    World
    Asura
    Main Class
    MNK Lv 99
    That's exactely what he wants to ask, but GMs have been unable to give him any information because, they said, they possess none.
    (2)
    And the autumn of life has finally come
    with the promise of winter thaw.
    Reply With Quote Reply With Quote
  4. 08-10-2015 07:53 PM #4
    Zhronne
    Player Zhronne's Avatar
    Join Date
    Mar 2011
    Location
    Italy
    Posts
    1,052
    Character
    Sechs
    World
    Asura
    Main Class
    MNK Lv 99
    Small bump, he's still waiting for a reply and doesn't know where he can go to find some knowledgeable enough support.
    Thanks!
    (1)
    And the autumn of life has finally come
    with the promise of winter thaw.
    Reply With Quote Reply With Quote
  5. 08-25-2015 04:05 AM #5
    Zhronne
    Player Zhronne's Avatar
    Join Date
    Mar 2011
    Location
    Italy
    Posts
    1,052
    Character
    Sechs
    World
    Asura
    Main Class
    MNK Lv 99
    My friend got his character back today after almost a month of tentative communications with SE.
    Can close up this thrad I guess, thanks for the support
    (0)
    And the autumn of life has finally come
    with the promise of winter thaw.
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »