Mog Pell (Red) not delivred

[nitro_q8]

Platform: Windows 8.1 64bit
ISP: Optimum Online
Type of Internet Connection: CATV
Internet Connection Speed: 4Mbps
Date & Time: Jul. 30, 2015 13:00 GMT+3
Frequency: Once (did not reproduce)
Character Name: Glord
Race: Galka
World: Sylph
Main Job: BST 99
Support Job: DNC
Area and Coordinates: Port San d'Oria, J-9
Party or Solo: Solo
NPC Name: Festive Moogle + Mog House Delivery
Monster Name:
Steps:

Re-activated my character and mules on Jul. 30 2015 and logged into all of them, Received the Mog Pell (Red) on 1 character only. the other characters received Mog Pell (Green) only. No (Red). besides, the Festive Moogle in all 3 nations did not show the Echad Ring under the Equipment menu as stated on POL official web site.

[Pooty]

When did you previously cancel your subscription? Because it sounds to me like you got the mog pell(s) from an earlier campaign. I don't think the mog pells for this campaign have begun distribution yet.

[nitro_q8]

i did cancel my subscription around 9 months ago. and yes.... one of the characters got a Mog Pell (Red) + x2 Mog Pell (Green).
The other characters got only the Green ones.
Plus... the festive moogle didn't show the Echad Ring in the Equipment menu

[Pooty]

The Echad Ring should appear once the campaign begins. Until then, I think it'll show the EXP rings from the previous campaign (Duodecennial and Vocation rings).

[nitro_q8]

but the POL official web site stats that a Mog Pell (Red) should be traded to a festive moogle during the time period between june 1 and july 31 to obtain an Echad Ring.
and the news posted on Jul. 27

[Pooty]

The announcement stated that characters that are on an active subscription between June 1st and July 31st will receive a red mog pell. Square have not yet announced the delivery schedule.

[Grekumah]

As Pooty mentioned and Camate covered yesterday, the announcement is only for eligibility to receive your in-game item(s) for this campaign.

We will announce the delivery date for these items at a later time.

[Ladynamine]

The info that was given on red mog pells were distinctively given based on the fact Square-Enix I think planned to deliver the pells starting AFTER the version update has been concluded to allow Square-Enix time to change the information on the server for the new items. If you have a red mog pell from a previos event or received a red mog pell through delivery box, i suggest you wait to use it AFTER the version update for the new items.