Hey Kaych,

Thank you for bringing this to our attention. We'd like to narrow down what system and specifics that could be causing this issue. Can you please provide the following information to help us confirm?

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
World:
Area:
Party or Solo:

Thank you!
SQUARE ENIX Moderator