Spent 6-hours getting everything set up, and probably 30 minutes in game, before hitting the Metalworks for the trusts, only to get stuck on this FFXI-3001 error...

Reading up on others having the same issue, but having a hard time figuring out a solution.

Opened my ports, hard-wired into my Comcast DORY router.

Nothing seems to work, any recommendations as I sit on the phone, attempting to reach Square Enix support?