Unable to log in on one character.

[quantum]

I may owe SE an apology.

I hooked my computer directly to the modem and restarted the system and was able to log on to the 2 PCs that were logged out by error FFXI-3001. However, I still got error POL-0011 while logging online and "Search Failed" while using the AH. I took the 2 PCs out and did my AH and Delivery Box for them and left them in the Mog House, where they were lost when zoning into.

I shut everything down and reattached the router and now I cannot access those 2 PCs again (same FFXI-3001 error). I also got a new POL-1160 error message and about 3 total error messages while trying to log into the account. Apparently, not all the errors are from the router (just the FFXI-3001 error, I guess). I can access another PC on the same account. It appears that the router problem only affects certain PCs on the accounts and not all. Does each PC have its own packet number and the router is not allowing them to pass??

I know very little about it, but I am going to try to access my router to make sure the packets are allowed as stated in the Tech Support message on error code FFXI-3001. Why all the 4+ different errors suddenly started 2-3 days ago is a mystery, but we cannot blame everything on my router.

[YosemiteYogorockBlondelle]

Let me get this right. You used an outside WiFi and was able to access your stuck PC and move it out? I don't understand it. If it is my router, why did it only happen to 3 of my many PCs? And why did one come back? And what about error messages POL-0011 and FFXI-3100? And why did this suddenly start on June 3? There is a notice about SE doing something to the system that day.

So, if it is the router, I will try to hook my computer directly to the modem. I cannot move it and use WiFi like you did.

It might not be the router, the most likely culprit is one of the relay servers that loads the zones. But I don't believe its as simple as "lol its yer hardwares" with how random and unusual this particular issue we're having is.

I may owe SE an apology.

I hooked my computer directly to the modem and restarted the system and was able to log on to the 2 PCs that were logged out by error FFXI-3001. However, I still got error POL-0011 while logging online and "Search Failed" while using the AH. I took the 2 PCs out and did my AH and Delivery Box for them and left them in the Mog House, where they were lost when zoning into.

I shut everything down and reattached the router and now I cannot access those 2 PCs again (same FFXI-3001 error). I also got a new POL-1160 error message and about 3 total error messages while trying to log into the account. Apparently, not all the errors are from the router (just the FFXI-3001 error, I guess). I can access another PC on the same account. It appears that the router problem only affects certain PCs on the accounts and not all. Does each PC have its own packet number and the router is not allowing them to pass??

I know very little about it, but I am going to try to access my router to make sure the packets are allowed as stated in the Tech Support message on error code FFXI-3001. Why all the 4+ different errors suddenly started 2-3 days ago is a mystery, but we cannot blame everything on my router.

Just wanted to add some or rather most wifi routers have a limit as to how many devices can be added to it or hooked up to its wifi connection but i'm not for one stating this is your problem but might be another player's ffxi game problem they are experiencing or might be unaware of here!

[Karbuncle]

I may owe SE an apology.

I hooked my computer directly to the modem and restarted the system and was able to log on to the 2 PCs that were logged out by error FFXI-3001. However, I still got error POL-0011 while logging online and "Search Failed" while using the AH. I took the 2 PCs out and did my AH and Delivery Box for them and left them in the Mog House, where they were lost when zoning into.

I shut everything down and reattached the router and now I cannot access those 2 PCs again (same FFXI-3001 error). I also got a new POL-1160 error message and about 3 total error messages while trying to log into the account. Apparently, not all the errors are from the router (just the FFXI-3001 error, I guess). I can access another PC on the same account. It appears that the router problem only affects certain PCs on the accounts and not all. Does each PC have its own packet number and the router is not allowing them to pass??

I know very little about it, but I am going to try to access my router to make sure the packets are allowed as stated in the Tech Support message on error code FFXI-3001. Why all the 4+ different errors suddenly started 2-3 days ago is a mystery, but we cannot blame everything on my router.

Hooking it up directly to the modem fixed mine temporarily the other night, but did not fix the issue the next time it popped up. Again i bought a brand new router and still had the issue... so maybe?

[quantum]

For a second time tonight I connected my computer directly to the modem and gave the router a rest. I logged on to the 2 PCs that were locked out by FFXI-3001 and moved them into their Mog Gardens. I shut everything down and reattached the router and rebooted and was able to log on to the 2 PCs now in their Mog Gardens, so it is NOT the PC that is causing the problem but the PC being in a specific zone (in my cases, their Mog Houses). It would suck if I can never let them back in there. I will use a star to travel from the Garden to another city and see if a Rent-a-room will cause the error. I read that one player experienced the error while zoning between areas in the same city, so it could pop up anytime while zoning somewhere.

If it is my Router, why is it only happening to certain PCs in certain areas. Can the Router differentiate by packet numbers which PC is in which area and not allowing it?

Even without the router it appears that the other delays, error messages, and failed searches are happening very frequently, starting, for me, on June 3. I thought I saw somewhere a notice of some SE maintenance work being done that day.

[Karbuncle]

Well, my brother Disconnected getting into Dangruf Wadi, while I was able to zone into it fine... again, same connection, he gets Death-walled, I don't. It might not be Square enix but somewhere between our Router/Modem and Square Enix servers something is broken and not relaying properly for certain zones... It makes no sense :\

Its his character too, I walked into Dangruf Wadi fine, logged out, and logged in his character who was in Dangruf Wadi... and I got death screened on his character.

Same Computer, Same Internet, same zone, two different accounts, ones death-screened, the other works fine. This is not a "Our side" issue, so don't feel bad Quantum.

Even without the router it appears that the other delays, error messages, and failed searches are happening very frequently, starting, for me, on June 3. I thought I saw somewhere a notice of some SE maintenance work being done that day.

All of this started Wednesday night for me... so... June 3rd.

[Postmortem]

I'm also experiencing the same issues with 3001 that started a couple days ago, I've tried all the suggested methods for 3001 on support suggestion site. Would be nice if SE would address this issue as it seems more widespread than just an individual issue. I can log in on 1 character at the moment but not 2 others who are in port bastok. I was having this same issue on another account and 2 of the characters were also locked out in port bastok, somehow this issue resolved itself but now one of the characters is locked out in port windurst.

[Anarchao]

Cant log got same prob ... error 1003

[Karbuncle]

I've been able to play by avoiding the zones that disconnect me but those zones still disconnect me and lock me from logging back in.

I can't enter Western Adoulin without wiring myself to my cellphone... which is stupid annoying cause like 90% of the shit you need to augment is Western Adoulin.

Also, several "Search Failed" when it comes to Auction house and /search.

[Karbuncle]

Aht Urghan locks me out now, it worked fine the other day and not Aht Urghan locks me out. This is beyond stupid. It doesn't need to be fixed today but can you at least acknowledge the issue and let us know you're looking into it or have no idea how to address it, anything is better than nothing, because there are multiple reports now, and your websites "Fixes" don't work for any of us.

Something is wrong with the servers or the relays between us and the servers.

[quantum]

I had two PCs locked out with 3001 error in their Bastok Mog Houses. Yesterday I bypassed the router and connected the computer directly to the modem. I got them online and moved them into their Mog Gardens. They worked fine in the Mog Gardens after reconnecting the router.

Today I accessed them in their Mog Gardens through the router no prob. However, one went 3001 on me using a star to leave the Bastok-accessed Mog Garden for Bastok, and the other went 3001 when I tried to enter the Mog House from the Mog Garden in Bastok also. Now both PCs are 3001-locked-out again.

He's the weird part: both of those PCs are on Quetzalcoatl and home city Bastok and Mog House in Bastok. A third PC in Quetzalcoatl in Sandy also went 3001 on me on June 3, but it came back on later that day. Is there something about Bastok and/or Quetzalcoatl that is the cause? I noticed some players also had 3001s in or near Bastok. What worlds are you on?