Unable to log in on one character.

[Enochroot]

Howdy Camate. I ran into this error recently myself. I was zoning a character from North Sandy into Port Sandy - Port never loaded, the character dc'd and couldn't get back in with the FFXI-3001 error. I logged in to a second character on the same POL ID in a different zone and it worked just fine. No rebooting or powering off of anything. I tried to log in to a third character on the same POL ID which I knew I had left in Port Sandy and that one wasn't able to log in and got the same FFXI-3001 error.

This happened on a weekend and I called a GM and they told me to wait until Monday and call support. The problem cleared itself after an hour or two without me doing any of the things listed in the knowledge base article. I don't see how any of the things in the knowledge base article would make a difference if I'm able to log in to some characters but not others, based on what zone they happened to be in when I logged them out. My firewall/router won't be blocking a specific ffxi character. :P To me it sounded like a problem with that specific zone.

[Naer]

Ok I have done everything Open ports and all and I still can not get my second account logged into the game. I would like to know how or if I can refund my subscription for this month this is total BS, its SE's side of the servers not my side please fix this issue or refund my subscription or I will dispute the charges on my Credit Card and hang this game up to dry, its sad after playing since day 1 that its come to this, but this is retarded, and very stupid. I've been down for three days now and all you guys are doing is giving us the run around to other posts.

[hakrev]

I've had problems like this all month. First time was when I tried to go into Temple of Uggelipah; all other characters could log in but not that one. I was forced to uninstall the entire game and reinstall and wait....8 hrs for the patch..ugh. It fixed it. Then I had this happen again when I tried to enter Kuftal Tunnel today; all other characters could log in but not that one. It did not resolve itself after an hour of waiting. I did check files for pol and ffxi both times this error has happened and it said "Found no problems." So I am going to uninstall the entire game and reinstall the entire game again. Honestly if this keeps up I'll have to discontinue service, I can't keep uninstalling and reinstalling the entire game every time there is an error every few days at random. That's like a 12hr ordeal every single time to uninstall game (1hr) download game (4 hour) install game (1 hr) and update 6-8 hrs, so 12-14hrs. Then I have to re-set all my configuration stuff...which is like another hour. Oh and all those tips you just gave us Camate are not helping at all. I tried all those both times and the issue still continues. Am I supposed to not zone into another area ever again for fear of getting 3001'd or just instant crash? How can I continue to play this game like this? It seems like it's just one single zone at random, and if you happen to stumble across that single "bad zone" on your adventures, you're sol and should uninstall/reinstall immediately >.<. Sadly that's the only 100% "working" solution at this time. Of course should the zone right next to you be the bad zone after you reinstall you'll probably have to uninstall/reinstall again immediately Something's broke SE, pls fix it!

I have a suggestion SE, on the character select screen, just simply add a button called "Stuck Character" that teleports you to a random starter city (incase the "bad zone" IS the starter city) (honestly I don't care where, just warp me anywhere). That way there is a simple temporary fix to get unstuck until you can figure out the problem because it's already been a full month and there is no real solution yet...you're still telling us to unplug our routers and it has nothing to do with routers. This would also prevent any further issues in the future like this from preventing gameplay. Cuz while I would like to go to kuftal tunnel and finish my af quest, i'd rather be able to play the rest of the game and just deal with not going there.

[Enigma]

I have had this issue all week, contacted support by phone 3 times, my IPS 8 times and had a tech to my house. The end result is my ISP can't find any issue with my lines or equipment. First it happened on just one character now it seems to bounce between them all, depending on what zone I'm in. I have canceled my sub and will wait until I see some kind of response from SE to return. Happy gaming everyone!

[bazookatooth]

I actually manage networks professionally and have been able to recreate this issue. Nothing is being blocked or dropped on the client side, At least out to the ISP. The only thing that the help article will do is give you something to do while they work things out on the server side. If I had to take a stab, I'd say that characters are being disconnected from the game without being properly dropped from the server. I'm guessing that the recent updates either caused the client to not send the correct log off / disconnect / zone packets or they caused the server to treat the packets differently.

[ledhead]

I receive a FFXI-3001 error after every version update since January, I only get this error when logging into one character regardless of zone. I am able to log into my other 2 without encountering any problems in any zone.

SE support recommended to clear cache on my xbox 360 to solve the problem. Also I tried opening ports and had no luck.

After about 10hrs of reinstalling I was able to play again, yay? Unfortunately this is the only solution I could find, it have worked everytime

[hakrev]

This time I was defeated by trying to dare go into the clothcrafting shop in windurst woods, i clicked on a npc inside the shop which wasn't loading properly, now my game crashes every time I try to login >.> Seriously SE can u just try to fix this problem. I never know what's going to happen when I open doors or dare to go exploring in your game nowadays and i'm certainly not the only one having this problem. It's worked fine for 13 years and now it's broken....fix it! Yes i checked files again, for both pol and ffxi, yes I tried your little router fix which never worked and yes i have a non-updated to the newest version IE, which supposedly is the problem but it's really not. All my other characters login just fine...blah blah freaking blah. >.< *starts to unload his entire game and reinstall for the 4th time this month....*

[Bearak]

I hope that we find a resolution for this issue soon. I cannot log into any character, nor any account I own. Including on two different systems. No other application, website, or Windows has this issue. All get to the character login screen and time out with the FFXI-3001 error (server did not respond). I am attempting a reinstall now. If this resolved the issue, I wonder if there is a particular file we could rename/delete to quickly resolve the issue?

[Bearak]

No, after the reinstall I still have this issue. I am at a loss at this point. Multiple accounts, multiple characters, multiple computers, none will login. All fail with FFXI-3001 error after selecting the character.

[quantum]

3 Days ago I started getting many error messages saying that the server was busy or not responding, and then kicking me back to an earlier logging in screen. At the same time I had 2 PCs zoning into the Mog House to get the blank "Downloading Data" screen for a few minutes, then getting the Error FFXI-3001 message (one came back later, but the other is still out). Yesterday a third PC did this and is now unable for me to log in. This is happening on two different computers using Windows XP on 3 separate accounts for players in both Asura and Quetzalcoatl. Why it suddenly started 3 days ago I don't know, since the Update correction was a little earlier. My internet service is OK, so I have ruled out my computers or the internet (unless it is a Windows XP problem).

I contacted a GM about the problem and all I got back was a form reply telling me to go to support.na.square-enix.com; it seems the GMs don't care and I am not used to using this forum and I am still trying to find a way to contact Tech Support so that they can fix this problem or tell me how to fix it.

I wish someone will tell me how to resolve this problem so that our family can start playing the game again.