Unable to log in on one character.

[quantum]

Camate replied to do this to fix the 3001 error bug:

Set router to allow the following packets to pass
TCP 25,80,110,443 & 50000-65535
TCP 1024-65535
UDP 50000-65535

Router
ASUS RT-N66R

I accessed the router controls and turned off the firewall and the IPv6 firewall. Did not help. The control panel for those two had the following:

Network Services Filter Table:
Source IP (blank)
Port Range (blank)
Destination IP (blank)
Port Range (blank)
(max limit 32)

IPv6 Firewall:
Inbound Firewall Rules:
Service Name (blank)
Remote IP/CIDR (blank)
Local IP (blank)
Port Range (blank)

Now, here's the $64 question:
Of those numbers Camate gave us for the packets,
WHAT NUMBER GOES INTO WHAT SPACE??????????

Currently, they are all blank, and I turned off the router firewalls.
The Windows firewall is still active AND "PlayOnline Viewer" is an exception there!

If anyone can help me set this the way Camate said, please reply. However, I turned off the router firewalls, so shouldn't there be NO PACKET FILTERING AT ALL??????

Btw, I like your logo, Karby.

[quantum]

The Firewall, Network Services Filter, and the IPv6 Firewall on my router are all turned OFF.

If I understand this correctly, that means there is no Packet Filtering going on in the router (an ASUS RT-N66R) at all, right? Then all packets are allowed to pass, right?

[Postmortem]

Quantum, I had this problem for a few days now as well and I think I finally fixed mine. I talked to other friends in LS who had this issue in the last couple months, they said they had to replace their router to fix it. So I took my router out of it did a full reset and restart with just that, then followed the instructions on page 3 of this forum given by someone else and did the ipconfig/flushdns through the cmd program, followed by ipconfig/release, then ipconfig renew. I also have to run my internet off a splitter so I switched my tv and internet cable around on the splitter just in case it had gone bad. After finally resetting everything I'm back up and running and have not had the 3001 crash/lockout stuff. Not sure if that helps you any since having to remove our routers sucks just to be able to play again but it seems the issue is within the routers to relay so I'm not letting SE off the hook it could be something they screwed up lately but if you're looking for a quick fix just thought I'd give a heads up.

[quantum]

I followed your advice and found the post on page 3 that you referenced.

I did a ipconfig/flushdns, ipconfig/release, and a ipconfig/renew in DOS under Start>Run>CMD, and then logged on to FFXI.

The 3001 locked PCs are still locked out.

[quantum]

Even without the 3001 error lockouts, we are having multiple error messages popping up trying to log into the game or selecting/logging out of a character. The problem is so bad that another member of my family keeps getting booted off the game by the error messages, and she is using another computer and account (but same router). And all these errors started popping up on June 3. Each of these errors causes a long wait and getting kicked back to a prior page or entry point. The errors are:

FFXI-3001
FFXI-3100
POL-0011
POL-1160
"Search Failed" while using the AH
"Lines Congested" while using Delivery Service

The one thing all these error messages have in common is:
"Server is busy or no response from server"

I have not experimented much without the router, but I think these errors (except for the 3001) still pop up without the router. Others in the house are using the router now, so I will check that out at a later time.

I hope that I will not have to do what the guy on page 3 said (his LS buddies solved their 3001 problems by buying a new router). Unless SE can fix the bug (if it is one on their end), I may have to do that. The router is only 2 months old.

[Karbuncle]

Western Adoulin is working for me today, but my brother is still locked out of it. Aht Urghan Whitegate is my new death zone.

and I'm also getting the Search Failed using AH Quantum as I mentioned.

It may be frustrating but I don' think its anything you can permanently fix right now, try what they say but for me, all of it either didn't work at all (everything their website suggested did nothing for me at al), or in some cases work-around I discovered worked for maybe one instance or one zone, but there is always another. I have to hold my breath every time i zone.

[Postmortem]

Yeah I was having all those same issues, like I said only way I was able to fix it was to remove my router and connect directly through my modem. If you have others who need the internet/router the solution won't work so well.

[bazookatooth]

I would just like to say that it's stupid that a game needs that many ports open.

[quantum]

SE, I hope you read this.

It is happening on more than one computer in my house, so that rules out this computer. If something changed in my computer on June 3 to cause this, it is unlikely that the same problem appeared on another computer at the same time (unless it is a virus from the game?).

I unplugged my router and gave it a good rest today, hooking my computer directly to the modem. Here are the results (unless otherwise noted, all happened WITHOUT the router):

POL-0011
This error popped up today about 1-3 times when I log on to the game right after the POL sign-in page and when the computer first tries to contact the server. Almost every time we sign in, sometimes more than one in a row.

POL-1160
This error popped up today between the various screens during the steps you have to click on to get to the "Select Character" screen.

FFXI-3100
This error popped up today many times while either logging off a PC to return to the "Select Character" screen, moving from the "Agree to Policy" screen to the "Select Character" screen, or from the "Select Character" screen to the "Downloading Data" for that character. When it occurs after you clicked on a character and the character is loading, it boots you back to the first window right after the POL sign-in window and then triggers a wave of POL-0011 errors. This error occurs around that "Select Character" screen.

"Search Failed"
This error popped up numerous times today while using the AH to see the Sale History of an item or a list of items, either while in Sell mode or just browsing. It mostly happened right after you selected an item for sell and the game pops up the sale history as you set the price.

FFXI-3201
This error popped up today when you could not log on to the selected character due to a FFXI-3100 error. If you select the character again to log in, it gives you this message unless you wait a few minutes.

FFXI-3001
I saved the best for last. I have/had 5 of my characters experience this error.

Character #1- First June 3 while zoning from Mog Garden to Bastok Mog House (Quetzalcoatl), and again while using a star to zone from the Mog Garden to Bastok (both while router attached). Without the router, I can access the charcter no prob, but cannot with the router hooked up unless in Mog Garden.

Character #2- Happened (with router) June 3, but I tried later that day and was able to log it in. No problems since (Quetzalcoatl/Sandy).

Character #3- June 3, while running the character around (with router and with no problems yet), but I entered the Mog House from Bastok Mines (Quetzalcoatl) and it went 3001 on me. I can access the character OK without the router but not with the router unless in Mog Garden.

Character #4- NEW today without router. I left the character in the Lower Jeuno Rent-a-room (Asura) yesterday and could not log on to the character today due to repeated 3001s. However, after reattaching the router, I was able to access the PC no prob.

Character#5- NEW today without router. Running OK out of Mog House to South Sandy (Asura) and it 3001ed on me while using a Home Point to teleport from South Sandy to Port Sandy. Without router, I could not access character again (keep getting 3001s). After hooking the router back up, I was able to access the character no prob.

In summary, I now have 4 characters with the 3001 problem.
2 of them in Quetzalcoatl Bastok (started 3 June) cannot be accessed in the Mog House WITH router attacked but can be accessed WITHOUT the router.
2 of them in Asura (Sandy and Jeuno) (started today) went 3001 on me WITHOUT the router but can be accessed no prob WITH the router (opposite of the other 2).

These errors are beyond annoying and are causing us much upset. My family has a player that has been regularly playing FFXI for 10 years now (she introduced me to the game), and last night the errors so upset her that she said she was going to delete her characters and quit the game. She is also upset that she has not been able to do any missions, quests, or leveling in the last week because these errors keep booting her out of the character.

I think I have shown that the errors are most likely not at my end and I hope that they can be fixed soon. We have Login Points to redeem soon and these errors are making it nearly impossible to do any type of activity in the game.

[quantum]

Tonight another player in my family, a 10-year player, got 3001s on 2 of her characters while trying to redeem her login points (Asura, first 3001s for her). She is talking about quitting the game altogether. Our house now has 6 characters with 3001 problems. The problem is getting worse every day. I have proven that my router has some affect on the 3001 problem (see last post of mine) but it is not the cause of the problem (and I still have numerous other errors without the router). All these errors I have documented have one thing in common (besides starting out of the blue on 3 June in our household):

"The server and/or lobby server is busy and/or not responding."

I wish someone will give us feedback on what is going on here and how to fix it or when they will fix it. I have tried all the SE suggestions they have given. I know that it is "just a game" but some of us players are devoted followers of FFXI and we pay monthly for it.