Did you try running a file check yet?

If it only happens during a certain action, I believe a corrupt data file is a prime suspect.

You can launch the check via the opening 'page' of PlayOnline viewer, before logging in. Hopefully it wont be a more serious issue than that, but I would also look into the health of the hard-drive (Smartmontools) for example.

If you use any third-party tools, I think it goes without saying that you should try without those, too. I would recommend staying away from them anyblue, but I digress!


Best of luck, if you decide to stay.