k got some interesting note, while I did try logging in on my none working account. when it say reactivate I put in my current working account information and got the 5024 error. I then logged into the current working account to make sure it hadn't met the same fate and it is working. So it would seem that the error is bound to go to the 5024 screen for some of us. That was on a windows XP and windows 7 machine. I would be curious if the people who are working are using a different operating system