Only one problem you are over looking: they already claimed to have fixed it. People have a right to let them know otherwise.You understand that they have to investigate what is causing the issue, issue a report that can be placed on the web that confirms there is an issue and give a time frame which it will be worked on, and when they hope it will be back to working normal.
Then conduct the maintenance, run dozens of test after each attempt to fix X-issue and then release a notice if their will be an unexpected delay.
In your world it seems that they just read the forums then slap up some notice saying they see our crys but don't know whats causing it, halting all other issues they have to deal with that they don't report and fix this right away because its so critical then go back to the other things that they are attempting to fix.
Their is a lot more to issues that Square has to deal with then what everyone just assumes. Yes I am experiencing this along with hundreds of other players, but I'm not about to come here and cry about it over and over making a new thread when there are already threads for it and spamming for a person to come and read and inform me that they already know the issue is continuing to persist even through one of their attempts to fix it.
~ Akaira of Leviathan ~
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